When outreach workers first met Ken, they found that his house was completely empty and even essentials like kitchen utensils were not present. He only had one chair in the entire house and a small radio for entertainment. His washing machine had been broken for a long time and as a result Ken was wearing unclean clothes. This not only affected his personal hygiene but also had an impact on his social life.
After a deep clean of his house, Ken was supported to go through lots of letters he had been storing and manage his finances. He had been overpaying his rent and was entitled to a refund, which meant that he could be supported to buy items for his house, new clothes and a telecare alarm. Ken’s support worker also observed that he was not taking showers because of his mobility and so after an OT assessment, Ken also got a walk-in shower.
"Before I didn’t have much to do, now I get out. I have been volunteering to train new staff at the recruitment days, along with other clubs where I have met new people"